Shipping Policy

Last Updated: October 28, 2026

Thank you for shopping at Gritson Sport!

We are committed to providing reliable shipping services and ensuring your soccer jerseys, personalized sportswear, and other products arrive safely.

Please review our shipping policy for information about processing times, shipping methods, delivery estimates, and order tracking.

1. Order Processing Time

Most Gritson Sport products are made to order. Each item is carefully prepared, printed, inspected, and packaged before shipping.

Processing times vary depending on the product type:

Standard 2D Products

• Processing time: 2–4 business days.

• Includes eligible standard printed apparel and products identified as 2D.

Specialty 3D Products

• Processing time: 3–6 business days.

• Includes all-over-print soccer jerseys, specialty apparel, and products identified as 3D.

Business days are Monday through Friday, excluding weekends and public holidays.

Processing time begins after your payment and order details have been confirmed.

Personalized products may require additional preparation time depending on the complexity of customization.

2. Shipping Methods & Estimated Delivery

Total delivery time includes both processing time and shipping transit time.

2D Products

Priority Shipping:

• Processing: 2–4 business days.

• Shipping: 1–3 business days.

• Total estimated delivery: 3–7 business days.

Standard Shipping:

• Processing: 2–4 business days.

• Shipping: 3–5 business days.

• Total estimated delivery: 5–9 business days.

3D Products

Standard Shipping:

• Processing: 3–6 business days.

• Shipping: 5–8 business days.

• Total estimated delivery: 8–14 business days.

These delivery times are estimates, not guaranteed delivery dates.

Available shipping methods and charges are displayed at checkout.

3. Shipping Costs

Shipping fees depend on the selected shipping method, shipping destination, and items in your order.

All applicable shipping charges will be displayed at checkout before payment.

Gritson Sport may offer free shipping promotions on qualifying orders.

Any free shipping offer is subject to the eligibility requirements and conditions displayed during checkout.

4. Shipping Destinations

Gritson Sport primarily serves customers in the United States and may offer international shipping to eligible destinations.

Shipping availability depends on the destination and carrier coverage.

Customers should enter their complete shipping information at checkout to view available shipping options.

For international orders, customs duties, import taxes, and other government fees may apply. Unless otherwise stated at checkout, customers are responsible for these charges.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

You can use this information to monitor the delivery status of your package.

Please note:

• Tracking information may take 24–72 hours to become available after shipment.

• Carrier tracking updates may not appear immediately.

• Some orders may be shipped in multiple packages.

• Separate packages may have different tracking numbers and delivery dates.

If your tracking information remains inactive for an extended period, please contact our support team.

6. Shipping Delays

Although we work to fulfill orders within the estimated delivery timeframe, unexpected delays may occur.

Possible causes include:

• High order volumes or seasonal demand.

• Customization or production requirements.

• Carrier delays.

• Weather conditions or natural disasters.

• Customs processing.

• Public holidays.

• Incorrect or incomplete shipping information.

If we become aware of a delay affecting your order, we will make reasonable efforts to notify you.

When an order cannot be shipped within the promised timeframe, we will provide applicable delay notifications and cancellation or refund options as required by law.

7. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing accurate and complete shipping details when placing an order.

Please review your shipping information carefully before completing checkout.

If you notice an error, contact us immediately at cs@gritsonsport.com.

We will attempt to update the shipping information if your order has not yet been dispatched.

However, address changes cannot be guaranteed after fulfillment or shipment begins.

If a package is returned because of an incorrect or incomplete address supplied by the customer, additional shipping charges may apply before reshipment.

8. Lost or Missing Packages

If your tracking information indicates that your package has been delivered but you have not received it, please:

1. Verify the shipping address provided during checkout.

2. Check your mailbox, front porch, and other delivery areas.

3. Ask household members or neighbors whether they accepted the package.

4. Contact the shipping carrier for additional delivery information.

5. Contact Gritson Sport if the package remains missing.

Our support team will assist in reviewing tracking information and investigating the issue with the carrier.

Where Gritson Sport is responsible for a lost or undelivered order, we will provide an appropriate replacement or refund in accordance with applicable law.

9. Damaged or Incorrect Deliveries

If your order arrives damaged, defective, or contains an incorrect item, please contact us within 72 hours of delivery whenever possible.

Provide the following information:

• Your order number.

• A description of the problem.

• Clear photographs of the product.

• Photographs of the packaging, if applicable.

After reviewing your request, we will arrange an appropriate replacement or refund if the issue is confirmed.

Customers will not be charged additional shipping fees for replacements required because of our mistakes.

This reporting timeframe does not limit rights provided by applicable law.

10. Multiple Shipments

Some orders may include products manufactured or fulfilled at different locations.

As a result, items within the same order may arrive separately.

Each package may have its own tracking number and estimated delivery date.

You will not be required to take additional action when your order is divided into multiple shipments.

11. Order Cancellations and Changes

If you wish to cancel or modify your order, please contact our customer support team as soon as possible.

Changes or cancellations may be possible before production or fulfillment begins.

Once an order enters production or has been shipped, modifications may no longer be available, particularly for personalized items.

Any applicable statutory cancellation and refund rights remain unaffected.

For more details, please review our Return & Refund Policy.

12. Contact Information

If you have questions about shipping, tracking, or delivery, please contact:

Gritson Sport

Website: https://gritsonsport.com

Customer Support: cs@gritsonsport.com

Please include your order number and the email address used during checkout to help us assist you efficiently.

We appreciate your patience and thank you for choosing Gritson Sport!