Faqs
How long does shipping take?
How long does shipping take?
The total time for you to receive your product is: Processing Time + Shipping Time.
Example (Soccer Jersey with Economy shipping):
Processing Time: 5-8 days + Shipping Time: 5-8 days = Total: 10-16 business days.
We will send you an email notification as soon as your order has been shipped, along with a tracking number so you can check its status.
1) Processing Time:
Processing time is the period required for us to prepare, package, and dispatch your order.
For Soccer Jersey: 3-5 business days.
2) Shipping Time
Shipping time is the period for the carrier to deliver your order to your address after it has been processed. This timeframe applies to all of our products.
a) Economy ($3.99): Delivered in 6-9 business days.
b) Standard ($7.99): Delivered in 4-7 business days.
c) Priority ($13.99): Delivered in 2-4 business days.
What are your sizing options?
What are your sizing options?
We offer detailed size charts for each product type so you can find your perfect fit:
ADULT SOCCER JERSEY
KID SOCCER JERSEY
What payment methods do you accept?
What payment methods do you accept?
We accept a variety of payment methods to make your shopping experience convenient. These include credit cards (Visa, Mastercard, American Express), PayPal, and, in some regions, alternative payment methods such as Apple Pay or Google Pay. Rest assured, your payment information is secure and protected during the checkout process.
How can I contact your customer service?
How can I contact your customer service?
Your complete satisfaction is our responsibility.
For support or inquiries, contact us anytime at cs@gritsonsport.com.
What is your return & refund policy?
What is your return & refund policy?
We offer a flexible 60-day return and exchange policy from your order date, under the following conditions:
Exchanges
- Return the original item to request a new size or color.
- Restocking fee: $7.99 per item (covers return shipping & handling).
- New shipping fee: $3.99 for the first item + $1.99 for each additional item.
Returns for Refund
- Refunds are processed after inspection at our warehouse.
- Standard Orders: Refund = Item Price − $7.99 restocking fee per item (shipping not refundable).
- Free Shipping Orders: Refund = Item Price − $7.99 restocking fee per item − shipping recovery fee ($3.99 first item + $1.99 each additional item).
Important Notes
- Only one return/exchange request per order.
- Items must be new, unwashed, unworn.
- Returns are subject to inspection. We reserve the right to decline if conditions are not met.